Hours of operation:
Monday to Friday 10am – 6pm EST
Customer satisfaction is important to us and we do allow for refunds and exchanges if you are not fully satisfied with the product. We require that items be returned in the same condition as purchased, unwashed, unworn, and within 30 days of delivery to qualify for a return. The customer must provide a copy of invoice with an invoice number. If an item was on sale at the time of purchase, the return will be for the discounted price stated on the invoice, and items sold at final sale will not qualify. Lift Clothing is not responsible for the shipping costs of returns. Returned items will be sent back to the original address unless otherwise specified through e-mail.
Shipping & Handling:
Lift Clothing has partnered with Canada Post. We ship using expedited parcel – CAN and expedited parcel – USA, which is a cost effective, ground delivery service within North America.
International orders will be set up through email@example.com to find the fastest and most cost effective way to get your order to you. Once processed, packaged and sent, expect 2-6 business days for your parcel to arrive if using expedited parcel CAN/USA. Shipments going to remote locations may take 2 to 3 extra business days (“business days” excludes weekends and holidays). Shipments may take longer to deliver during peak delivery season. Expect to receive a tracking number once the order has been sent for shipping.
Most orders will arrive between 8am to 5pm. Lift Clothing sends all orders with a “no signature required”, if customers require a signature, please send that information to firstname.lastname@example.org, however a small charge will apply. Please note, Lift Clothing is no longer responsible for items which were confirmed as delivered through tracking; as such, customers have the option to have orders delivered to their place of employment.
Tracking within Canada:
Outside of Canada